The very first time I went to the dentist, when I was around 5, I think, I kicked him - Mr Hands - in the shins. He hurt me! He didn't have much time for what we would call nowadays 'customer service' or 'child-friendliness'.
I used to be very scared of the dentist, finding the whole thing a painful, stressful, ordeal. I would sometimes cry, and certainly be completely tense and afraid until he said those magic words 'you can rinse now'. One day, I got to thinking about whether I was really in pain or not, or if it was just discomfort and the anticipation of pain. Then it occurred to me that it's quite insulting to the dentist to make a tremendous fuss each time. Imagine if someone were wincing and whimpering every time you touched your keyboard as you wrote an email, or scrunched up their face every time you turned the steering wheel of your taxi. So I made up my mind to relax a little bit and trust him to do his job properly, and I told him that. 'Some people', he said 'are so relaxed they fall asleep while I am working on their teeth'.
He is a very, very good dentist. His name is Michael Thomas and his only fault is the poor quality of his jokes. He is kind, as is his assistant Lisa. Lisa has absolutely perfect teeth, and she puts her hand on my shoulder, or even pats my hand, when there's a particularly difficult bit. .
Today I went and had quite a big filling on my lower teeth. I concentrated on the music (it was Ella Fitzgerald) and before long, I really did begin to doze.